Users on a project will need Download Permissions enabled in order to Download media from the project, and QuickLinks sent out will need Download enabled. The ability to download can always be turned off on QuickLinks and the permission can be removed on Users retroactively.
Users who have access to a Project and have Download Permissions have the ability to download either the Source files or the Proxies that MediaSilo's encoder generates for streaming.
Select a file or multiple files and right-click or choose the Contextual Dropdown menu in the lower right corner of the asset's thumbnail:
When selecting download from within the account, you can choose the Source file or the Proxy.
If a QuickLink has Download enabled in the QuickLink Settings, recipients have the ability to download the Source file from the QuickLink.