When you upload a video file to MediaSilo. The file should upload at least 0.5x the time of the file, however, this is based on your connection speeds. As for files that are in a project that shows "In Queue" or X% complete.
These files can take 0.5x - 1x the length of the file to upload and 2x the length of the file if Watermarked. So if your file is 60 mins it could take 30-60 minutes before the file is fully processed and 120 mins to process a watermarked project
The upload process and the transcode to preview process or done separately, so it is not always the case that an uploaded file is ready to be viewed.
Finally, you can help the system with faster transcoding if the files already meet the specifications we have outlined.
tags: render, upload, queue, inqueue, slow, transcode, preview