FAQs

See the answers to our most commonly asked questions

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9 articles in this collection
Written by Marcus Demmon, Apolline Croze, Joel Corona and 1 other

What browsers does MediaSilo support?

Written by Marcus Demmon
Updated over a week ago

Why was my .mov file shared as an .mp4 instead?

Written by Joel Corona
Updated over a week ago

Does MediaSilo have a public API?

Written by Marcus Demmon
Updated over a week ago

How can I learn about updates to MediaSilo?

Access our release notes and other MediaSilo resources.

Written by Joel Corona
Updated over a week ago

What are MediaSilo's Domains and Ports?

How to whitelist and authorize MediaSilo on your business's network

Written by Evan Pugh
Updated over a week ago

I use Apple ID to access MediaSilo. What happens if I select "Hide my email"?

Written by Marcus Demmon
Updated over a week ago

Will My MediaSilo Legacy MFA Tokens Transfer to MediaSilo?

Written by Apolline Croze
Updated over a week ago

Will MediaSilo links work in China?

Written by Marcus Demmon
Updated over a week ago

What do these Login Link errors mean?

Written by Marcus Demmon
Updated over a week ago