If you were a user on MediaSilo Legacy who had set up MFA prior to migrating to MediaSilo, your MFA tokens will not transfer to MediaSilo. You will need to set up MFA specifically for MediaSilo.

MediaSilo uses a different authentication model than MediaSilo Legacy, which allows for seamless switching between workspaces without needing to log out/back in each time or to import files across workspaces without downloading. This necessitates a new authentication method which is universal. MediaSilo Legacy MFA tokens are workspace-specific (one per login) and therefore incompatible with MediaSilo.

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