MediaSilo Help Center

Your place for answers on secure video sharing.

Manage Your Team

  • Managing Users on the Account

    Users in MediaSilo are divided into three types: Administrator, Project Manager, or User. Types: Administrato...

    Oct 18, 2016 11:06AM EDT
  • Monitor Account Activity

    Administrators have a broad overview of user activity for the scope of a Project as well as QuickLink Analytic...

    Jun 13, 2016 02:30PM EDT
  • Creating Custom Roles

    You must be an Administrator in order to create Custom Roles on an Account. Each Role contains a set of permi...

    Oct 18, 2016 11:25AM EDT
  • Disabling and Deleting Users

    Project Owners can Remove Users from Projects, but only Administrators can Delete or Disable Users on an Accou...

    Aug 07, 2016 08:25AM EDT
  • User Tags

    Administrators have the option to Tag and Batch Tag Users in the Edit User and Actions menu section of Adminis...

    Aug 07, 2016 08:26AM EDT

Contact Support

Enterprise Administrator? Click here to View Your Company Cases