MediaSilo Help Center

Your place for answers on secure video sharing.


  • Projects & Subfolders

    All assets must belong to a Project. The homescreen of your Mediasilo account reveals all of your existing Pr...

    Jun 01, 2016 05:14PM EDT
  • Display and Sort Options

    Users can set their Project Display views to List or Grid View in the Upper right corner of their Project scre...

    May 31, 2016 11:00AM EDT
  • File Info Panel

    Users will need the View permission to see the File Info Panel, and the Edit permission in order to Edit infor...

    Jan 22, 2016 02:33PM EST
  • Moving Files Across Folders

    Users will need View, Edit and Download permissions on the Projects they are moving files from and Upload perm...

    Jan 05, 2016 11:00AM EST
  • Changing Poster Frames

    Users will need View and Edit permissions enabled to Change Poster Frames within a Project Our Poster Frame t...

    Nov 12, 2015 02:33PM EST
  • Editing and Batch Editing Files

    Users with the Edit permission can update any information in the File Info panel Editing and Batch Editing Fi...

    Feb 16, 2016 01:16PM EST
  • Deleting Projects

    You must be a Project Owner or an Administrator in order to Delete Projects. Deleting Projects permanently ...

    Feb 01, 2017 09:01AM EST
  • Deleting Search Results

    Administrators on an account can delete Advanced Search results as well as Facet queries. *NOTE: Once assets ...

    Jan 12, 2017 02:29PM EST
  • Cloning Projects

    Only Project Owners and Administrators have the ability to Clone Projects Select the Project you wish to Clon...

    Dec 06, 2016 03:58PM EST
  • Collections Bin

    The Collections Bin is an efficient way to collect files that live across multiple projects. Drag and drop fi...

    Jun 07, 2016 05:56PM EDT

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