MediaSilo Help Center

Your place for answers on secure video sharing.

Manage Your Account


  • Monitoring Storage

    Administrators have access to monitor storage and bandwidth usage through the Administration control panel. ...

    Jan 05, 2017 05:10PM EST
  • Keep Your Media Secure

    Roles: All Users are assigned Roles on projects, which allows them a certain set of permissions within that p...

    Dec 06, 2016 04:05PM EST
  • Security Overlay

    Administrators can enable a Security Overlay to prevent abuse of account assets. In Administration, click on ...

    Aug 26, 2016 04:23PM EDT
  • Watermarking Your Projects

    If Watermarking has been enabled on your account, Project Owners and Administrators will have the option to Wa...

    Dec 13, 2016 11:42AM EST
  • Watermarking Public QuickLinks

    Only the watermarked proxy is available for download if Download is enabled on the QuickLink. Accounts that h...

    Dec 13, 2016 11:41AM EST
  • Updating Financial Information

    To Update Billing Information: Log into your MediaSilo account. ​Go to your Administration Panel by clic...

    Jan 05, 2017 04:58PM EST
  • Your Account Hostname

    The Hostname of your MediaSilo account is found in the first portion of your Login url: *hostname*.mediasilo....

    Oct 18, 2016 10:49AM EDT
  • Enabling Multi-Factor Authentication

    All Users have the option to Enable and Disable MFA on their accounts. Administrators will only have the optio...

    Oct 18, 2016 10:42AM EDT
  • Setting QuickLink Defaults

    Go to Administration, then Settings. Enter the desired settings within QuickLink Defaults menu and save. This...

    Dec 11, 2015 04:18PM EST
  • Setting a Custom Knowledge Base

    MediaSilo offers Administrators the option to add a Custom Knowledge base link in the account. Go to Administ...

    Sep 30, 2015 09:42AM EDT

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